Frequently Asked Questions (by category)
What is Lineage Link Carrier Public Scheduling?
What learning resources are available for Carriers?
How do I access Carrier Public Scheduling?
Do I use Carrier Public Scheduling to schedule all my appointments?
What if I don’t have a carrier SCAC/MC/DOT identifier?
Is there a cut-off time for appointment requests?
I do not have an order; will I still be able to request an appointment?
Where can I see the order number I’ve entered?
Why can’t I schedule a drop appointment?
Why does it say, “no available slots?”
What should I do if the pickup/delivery address is blank?
Why does it say “Invalid order #”?