Why does it say, “no available slots?”

If you are unable to find a date/time when requesting a new appointment or changing an existing appointment through Carrier Public Scheduling it may be due to one of the following reasons:

• All available appointments in the allowable date range have been taken/facility is booked up.
• Ship/delivery date on the order header is tomorrow and the cut-off time has passed.
• Ship/delivery date on the order header is in the past.
• No ship/delivery date was included on the order header for this customer.
• No available appointments, based on the ship/delivery date on an order header, and # of days the selected facility allows appointment bookings in advance.

For additional information, see the Common error messages and solutions article on the Knowledge Center. Please contact the facility directly if further assistance is needed.