Top 5 ways to help get your team started with Lineage Link®

This article covers:

User environment(s): Customer tenant

Intro to Lineage Link

Below is a short video and info-sheet that provides you with an introduction to the customer experience and overview of Lineage Link’s key capabilities.

Downloadable Info-sheet(s):

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How to lead the way...

System Admin Resources

Review important documentation on the Knowledge Center to understand how to create & manage users.
Ensure any new user you’ve created has accepted their invite via email within 24 hours and completes user setup.
Once a user is setup, they can sign in at app.turvo.com.

Note: If you do not yet have an internal System Admin for your Lineage Link platform, reach out to Lineage Sales for assistance.

Knowledge Center

Help your users find the right “learning paths” and navigate topics that are most applicable to their individual needs and tasks via the Knowledge Center (recommended learning is outlined in the Learning Paths section of this article).

Frequently Asked Questions

Check out answers to the most common questions received about Lineage Link. You can find all FAQs posted by feature area in the Knowledge Center.

*For the best possible experience, please ensure users have the latest version of Google Chrome web browser installed for use with Lineage Link.

Learning paths

The information below will help organizations and users prepare to utilize Lineage Link with access to user documentation, how to use the Knowledge Center, and recommended learning paths.

Access to user documentation

Quickly access a Knowledge Center shortcut by selecting the Lineage Link logo at the top-left of the page. Note: If you do not yet have access, a shortcut is also available from our corporate website: https://onelineage.com/lineage-link.

How to use the Knowledge Center

Below is a quick-reference for navigating the Knowledge Center. Note: If a help topic isn’t available, please reach out to the facility or sales for further assistance.

Recommended learning paths

If you’re ready to start using the Knowledge Center but unsure where to start, the outline below will help guide you and your team down the right path based on the organization/area they work in.

Note: This outline serves as a high-level recommendation and is not limited to the organizations listed. All Knowledge Center topics can be viewed by anyone at any time as needed for cross-functional teams and knowledge requirements unique to your company.