Data retention policy
In a continuous effort to strengthen our platform's service and reliability, we’ve updated our data retention policy. The table below by data type outlines the updated retention periods.
Client Data | |
Data Type | Retention Period |
Client data unless otherwise defined below* | 3 years |
Telemetry/location data for GPS (of individual) | 3 Months |
Timeline/Activity data for: Shipment, Order, Inventory and Appointments | 4 months in-app** |
De-identified analytical or aggregated data | As long as needed |
* Does not include Active Transactional Data or Master Data ** Data will be moved to an archive post retention period for a period of up to 3 years
Data will be removed post retention period according to a schedule and procedure defined by Turvo. The full implementation of this plan will occur over a period of time.
Turvo will continue to revise the data retention guidelines in alignment with business requirements and industry best practices.