Knowledge Center
Getting Started
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3
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Basic Navigation
Frequently Asked Questions (by category)
Intro to Lineage Link (video)
Get your team started with Lineage Link®
Lineage Link Feature Overview (Visual Guide & Hand Outs)
What's new in Lineage Link?
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2
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Release notes and announcements
Ways to track new releases
Inventory
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2
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Intro to inventory (video/article)
View relevant dates on an item
Orders
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9
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Create an outbound warehouse order (video/article)
Create an inbound warehouse order (video/article)
Modify or cancel a warehouse order (video/article)
Bulk order upload (video/article)
Download a bill of lading document
See more
Shipments
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2
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Share a link to a scheduled shipment
Visibility to shipment processing events
Appointment Scheduling
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6
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Request a new appointment (video)
Edit an existing appointment (video)
Edit a recurring appointment (video)
View your appointment schedule through Carrier Public Scheduling
Add an import-export appointment label
See more
Lineage Reports
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5
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Basics of reporting
Understanding the Customer Dashboard
Schedule a report to run automatically
Report definitions
Report availability by WMS
Productivity Tools
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4
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Customize your notification rules
Types of notifications
Notification of when a BOL is uploaded to an order
Notification for carrier changes to shipments
Admin Tools
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2
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Your company profile
Create and manage user accounts
Troubleshooting & Support
Carrier Public Scheduling
Orders
Data Management
User Profile & Settings
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3
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Reset or change your password
Update language and region settings
Upload a profile photo
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